Library, Information & Archive Services Assistant Apprenticeship with Surrey County Council – #CreateYourFuture

Looking for apprenticeships with Youth Friendly Employers? Explore this Level 3 opportunity from Surrey County Council and apply!

Library Apprentices assist in the day-to-day operations of front-line library service delivery and work under the direction and supervision of Library Branch Managers. They are expected to be proactive and maintain a positive attitude towards colleagues and customers when handling queries.

They will also need to be willing to travel to and work from any library locations within the Walton group of libraries as and when required

The focus of this apprenticeship will be on:

• Supporting the work of the council by contributing to the delivery of services and projects allocated and supported by a supervising manager
• Learning the knowledge, skills and behaviours required of the role
• Completing a programme of study at level 3 which is relevant to the role
• Learning to model Surrey County Council’s Values
• Carrying out the role with enthusiasm, integrity and professionalism
• Delivering a high quality modern public library service for those who live work or study in Surrey.
• Assisting customers providing excellent customer service
• Contributing to the delivery of the programme of activity and events within library buildings

Entry requirements

Qualifications

• Ability to work towards and achieve a level 3 apprenticeship.
• Educated to GCSE level (or equivalent)
• GCSE 9-4/A*-C in Maths (or equivalent)
• GCSE 9-4/A*-C in English (or equivalent)

Skills and abilities

• Able to demonstrate basic numeracy and literacy, e.g. through GCSE qualification in English and Maths.
• Accuracy and ability to follow instructions.
• Able to manage own time effectively and to work effectively and flexibly as part of a team.
• Good interpersonal skills and able to provide a high standard of customer care.
• Able to communicate effectively and politely with members of the public.
• Good IT skills.

Details

The Library Apprenticeship role is a customer facing role in a public library environment and can be mentally and physically demanding. Apprentices are required to work flexibly to meet the library opening hours which includes evening and weekends.

Apply by 5th November 2023.

Surrey County Council Apprenticeships And Early Careers

Thinking about rewarding opportunities in a diverse environment? Surrey County Council is a Youth Friendly Employer. We’ll support you every step of the way to help you reach your potential.

Surrey County Council Early Careers