School Relationships Apprentice Level 3

School Relationships Apprentice Level 3 opportunity
  • Industry: Business and Administrative
  • Salary: GBP22598
  • Working hours: 36
  • Education requirements: none
  • Qualification requirements: none
  • Apply by: 28 Jul, 2024
  • Start date: Ongoing
  • Apply now
We are very excited to be recruiting a School Relationships Apprentice for the fantastic School Relationships and Support Service here at Surrey County Council.
We want to be an inclusive and diverse employer of first choice reflecting the community we serve and welcome applications from all under represented groups, particularly those with EHCP’s or any additional needs.
Rewards and Benefits
  • The chance to get paid to learn and use your own personal talents to shape your future
  • 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years’ service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer’s leave per year
  • Paternity, adoption and dependents leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days plus 1 team volunteering day per year
  • Learning and development hub where you can access a wealth of resources
About Us
The School Relationships and Support Service work directly with schools to provide leadership support for general queries, critical incidents, and complaints. The service provides schools with online learning opportunities for children unable to access their education in school for all, or part of the time. In addition, the service facilitates the management and delivery of the Surrey Education Services online hub for school leaders which includes the council’s commercial activities with schools.
Please note: This apprenticeship is only available for those who will not be enrolled in another government funded programme as of 1st September 2024 and do not possess a qualification at a higher or the same level as this one in the same subject. If you have any questions regarding your eligibility please contact recruit@surreycc.gov.uk.
 
About your Apprenticeship
We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will:
  • Work within the Children, Families and Learning Directorate under the direction of the School Relationships and Support Service Manager. This role primarily delivers and is responsible for supporting the teams within the School Relationships Service.
  • Work with team colleagues to provide information and administrative support to meet the needs of the School Support Team, Surrey Education Services, Free School Meal Checking Service and Surrey Online School, the council and partnerships
  • Provide accessible advice and guidance; where required, undertake triage to enable enquirers to access additional support from the service and wider Council and partnership agencies
  • Develop, utilise, and maintain a range of electronic databases and information sources to support service activity
  • Input and upload service information, data, and resources to Surrey Education Services hub
  • Maintain, process and share where appropriate sensitive information and data in accordance with policies and procedures
We won’t be expecting you to jump in and be able to do this all from day one. You’ll first go through an induction period allowing you to get used to the office and the team. As you gain more confidence in your role, you’ll be supported to do more and more!
The learning side of your apprenticeship will be delivered by Surrey Adult Learning. As you progress through your course, learning is delivered through a mix of mandatory face to face, virtual and one to one sessions that will take place every 6-8 weeks. In addition to the apprenticeship programme we have an internal development programme for apprentices that will support you to learn and grow professionally and personally.
As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.
How to Apply
Applying with us is simple! We aren’t asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:
  1. What excites you about applying for this apprenticeship?
  2. Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
  3. Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
  4. Tell us about a time that you have used your initiative to deliver a good customer experience.