Digital Support Apprentice

As an Apprentice Digital Support Technician at ABP UK, you will primarily assist internal users, helping them maximise the use of various digital systems and software to enhance organisational efficiency and operations. A significant part of your role will involve diagnosing and resolving any challenges these users face with their digital tools to ensure smooth operations. Your apprenticeship will be a journey of learning and development, where you will acquire hands-on experience in IT support, focusing on the needs of internal users. You will be encouraged to stay abreast of the latest digital solutions and best practices, participating in continuous learning activities. As part of your role, you will also contribute to the development and improvement of digital support processes and documentation, enhancing the overall digital support framework at ABP. This 18-month, Information Communication Technician apprenticeship provides a foundational platform for future career progression within the digital support and IT field. Post-apprenticeship, opportunities to advance to higher roles within the digital support team or specialise in areas such as Cyber Security, Data Management, Business Analysis, and AI present themselves. The role is not just a stepping stone but a launchpad for a rewarding career in the dynamic world of IT, supported by ongoing professional development and training.