Home » Articles & News » IT Service Desk Apprenticeship With General Medical Council: #CreateYourFuture
This a great opportunity to work as a apprentice at a IT Service Desk and be responsible for providing users with remote and desk-side technical support across all GMC facilities.
Closing Date: 03 January 2022
Duties and responsibilities:
- Managing work in a Service Desk system
- Sending emails
- Making phone calls
- Visiting customers at their desk
- Involving other team members and third parties when required
- Creating and completing clear, concise, and accurate documentation including user guides for customers and technical and project documents for use by other IS staff
- Maintaining and building relationships with colleagues, internal customers, and external suppliers
- Managing physical IT stock and software licenses making sure all assets are appropriately tagged, recorded, and tracked around the organisation including undertaking audits
- Suggesting improvements to help the teams continuously improve
- Carrying out general administration including preparing and circulating documents, ordering equipment, and arranging meetings
Desired skills
- A good general understanding of and interest in Information Technology
- The ability to understand technical matters, analyse information, solve problems, and to learn quickly
- Experience in using the Internet as a research tool
- Experience in using Microsoft Office 365 and Windows products
- The ability to build and maintain good working relationships with team members, as well as colleagues throughout the GMC
About This Apprenticeship
Annual wage: £17,158.00
Working week: Monday to Friday, shifts TBC.
Total hours per week: 37.50
Expected duration: 15 months
Possible start date: 17 Jan 2022
Apprenticeship level: Advanced, Level 3 (A level)
Positions: 2 available
Locations: 3 Hardman Street, Manchester, M3 3AW
If you are interested in applying for this opportunity, click
here.
Discover Youth Friendly Employers
ABP Foods
Apprenticeships, graduate schemes and an AMAZING early careers academy in the world of sustainable food
EXPLORE
Careers in Eyecare
From healthcare lab to high street fashion - you don't need a degree to open your eyes to eyecare careers
EXPLORE
Aspiration Training
Traineeships & Apprenticeships in childcare, dental nursing, teaching, health/social care, and business admin
EXPLORE
Careers in Racing
Horse racing is a great career choice! British Racing is the 2nd largest spectator sport after football.
EXPLORE
Catch22 Youth Services
Want to overcome barriers in life, whatever your background? Want employers to give you a chance? We can help.
EXPLORE
Coach Core Apprenticeships
See how Coach Core Apprenticeships get you into sport careers
EXPLORE
Coca-Cola EuroPacific
Want to work for one of the most well-known brands in the world? They work hard to develop their young people!
EXPLORE
Environment Agency Careers
Our work helps to protect and improve the environment to make it a better place for people and wildlife. Join us!
EXPLORE
Essex Youth Service
Aged 13-25 and live in Essex? Get involved in fun activities, The Duke of Edinburgh's Award and online Plan B Traineeships.
EXPLORE
Generation: Free Skills Training
Get FREE skills and careers training today! Generation gives you skills and connects you with employers to find a job fast.
EXPLORE
Get Into Teaching
You can get a teaching degree for FREE with apprenticeships!
EXPLORE
Heidelberg Materials
Play to your strengths. Travel the world - if you want to. Work with people, money, sales, or technical skills!
EXPLORE
Haven
Joining Haven is more than just a job. Our early careers are a breath of fresh air!
EXPLORE
Historic England
Discover early careers in heritage for all backgrounds, skills and interests.
EXPLORE
IHG Early Careers
Discover how you can grow your career in hospitality!
EXPLORE
Working in local government
Local government touches everyone's lives every day
EXPLORE
Martin Brower Careers
Break into business, admin and supply careers with Martin Brower. Don't settle for the status quo.
EXPLORE
McDonald's Early Careers
You probably knew you can get McDonald's Apprenticeships. Did you know you can also study for a FREE Management Degree?
EXPLORE
NCFE Vocational Qualifications
Young people get amazing perks when they work for the NCFE, with apprenticeships and more. The training is great, too.
EXPLORE
Pret Apprenticeships & Careers
When you apply for a Pret Apprenticeship or junior role, you’ll belong to a community of achievers. Get support on your own unique career journey!
EXPLORE
Prezzo Restaurant Careers
Prezzo offers so many early careers, from cooking great food and giving great customer service to managing like a boss!
EXPLORE
Red Carnation Hotels
Have fun at work with internships, degree apprenticeships and management schemes when you join Red Carnation Hotels.
EXPLORE
Royal Air Force
There’s nothing like a career in the RAF, it’s not just a job but a way of living.
EXPLORE
Severn Trent Careers
Discover opportunities for apprentices, graduates and undergraduates in the office and beyond!
EXPLORE
Sodexo
Come and EXPLORE your career at Sodexo. See what amazing opportunities come about along the way.
EXPLORE
Surrey County Council Careers
Thinking about rewarding apprenticeships and early careers in a diverse environment? Fire up your career with SCC!
EXPLORE
Taylor & Francis Early Careers
Our international publishing company believes in doing things differently. You could be just what we need!
EXPLORE
The British Library
Work experience, internships and apprenticeships with The British Library open up a WORLD of possibilities.
EXPLORE
VHR Technical Recruitment
The VHR talent academy can help you get into a successful technical recruitment career - with NO experience!
EXPLORE
Email us at info@youthemployment.org.uk or call 01536 513388.
Aged 14-24?