IT Apprentice with Sunderland College – 27th August #CreateYourFuture

To assist the IT Support Technician in the day to day activities of a busy IT Department. IT supports the various aspects of the business e.g. general office, the science centre, car park and conference events. The apprentice will be involved with the day-to-day activities of such diverse business.

Key tasks:

• Recording day to day issues via the helpdesk ticketing system
• Assisting in general Microsoft office queries
• To maintain PCs and peripherals including software installation (1st line support)
• Troubleshooting issues with Hardware, Software and Peripherals
• Provide assistance to all staff as and when required
• To perform any other such duties as required by the ICT Systems Manager and IT Support Technician
• Assist in supporting external conferencing clients
• To be familiar with the core science theme of the Centre, programme of science events in the Centre and basic scientific principles behind them

For further information on this opportunity please click here