Exam Results Helpline – What Do You Need To Know? (VIDEO)

exam results helpline sophie

Sophie and Tom are just two of the many careers advisers on the Exam Results Helpline phones over the results period. See how they can help you work out next steps, however you did in your exams.

The Exam Results Helpline opens in Scotland– call 0808 100 8000.

The Exam Results Helpline opens to the rest of the UK – call 0800 100 900.

What is the Exam Results Helpline?

Sophie Graham, Careers Adviser:

“The Exam Results Helpline is a free service available during exam results period. It’s open from 8am till 10pm, seven days a week.”

How can the Exam Results Helpline help?

Tom Laws, Careers Adviser:

“It’s a great idea to call the Exam Results Helpline even if you’ve got the results that you were not expecting, because they may be able to highlight different options for you – including other university routes or vocational options.”

What do you need to call the Exam Results Helpline?

  • Have your results to hand
  • Have a pen and paper ready to make some notes
  • Have access to a laptop or PC (so you and your careers adviser can research things together over the phone if you need to)

What kinds of career ideas can you look into with the Exam Results Helpline?

Tom says that the advisers on the phones are asked about hundreds of different careers. They are there to help you feel more confident about your options and next steps, including any qualifications or experience you might need.

Can the Exam Results Helpline help everyone?

Sophie remembers a caller who really stuck with her. They had received only a couple of GCSEs and were unsure what they could do next. Sophie helped them explore Level 1 and Level 2 Qualifications together. They called back to say they’d secured a place in college that would still allow them to follow the career they had chosen.

However you did in your exams, you have the opportunity to explore rewarding next steps. The Exam Results Helpline careers advisers are there to help you discover those steps.

How to contact the Exam Results Helpline

The Exam Results Helpline opens in Scotland– call 0808 100 8000.

The Exam Results Helpline opens to the rest of the UK – call 0800 100 900.

You’ll be in good hands. You’ll get advice directly from a large team of very experienced careers advisers, who will be prepared to answer thousands of calls from students and parents once the helpline is open. You can ask these careers advisers whatever you like about your results. There’s no such thing as a question that’s too small or unimportant. It’s your life, so it IS important.

You can still get follow-up advice if you need it after the Exam Results Helpline closes from The National Careers Service.

You can also check out the helpline on Twitter, Facebook and The Student Room . You can ask a careers adviser a question on these social channels by using #examresultslive with your question.

This Exam Results Helpline is provided by the National Careers Service, whose resources are open to only those who live in England. You have a Exam Results Helpline or careers service available to contact in other UK countries:

Tagged in:

Discover Youth Friendly Employers

Email us at info@youthemployment.org.uk or call 01536 513388.

Build Skills + Confidence

Want a big boost in your life and work skills? Sign up to our free online Young Professional programme today!

Young Professional Programme

Get FREE skills training when you sign up. Get support with your personal confidence, positive attitude and coping with change!

Self Belief | Communication | Teamwork | Problem Solving | Self Management

FREE Online Courses

Boost your skills and careers confidence with FREE online courses. Complete them your own pace and get a certificate for your CV! Sign in as a Young Professional to get automatically enrolled.

Get Jobs + Experience

Find Opportunities

Looking for jobs and opportunities near you? Sign in as a Young Professional to see the latest jobs, apprenticeships, grad schemes, CV workshops, career events and early career opportunities in your area!

Latest Careers Help

Be Yourself

Mental Health

Stay Curious

Overcoming Barriers

For Students

Student Guides

For Teachers

Teacher Resources

Teachers - see how to use the Young Professional programme in your school or college, with lots of free teaching resources at your fingertips.