Digital Communities Manager Apprentice Level 4 With Historic England: #CreateYourFuture

This is a great opportunity to become Digital Support Technician Apprentice in Swindon with Historic England. Apply by the 10th July and #CreateYourFuture. 

Closing Date: 10th July 2022

About the opportunity

You will complete your apprenticeship through a combination of real work-based learning based from our Swindon office (with options for hybrid working where you mix work from home with work in the office) and through online tuition with our approved training provider, JGA Training.

Your work-based learning will take 80% of your time, meaning you will gain the knowledge, skills and behaviours required to be successful in your apprenticeship while being involved in some fascinating and meaningful projects, based within our Sector Resilience and Skills Team.

What activities you will be involved in

You will learn from experienced colleagues who will support you to gradually take on the following responsibilities through the duration of your apprenticeship. The main duties and areas of responsibility are:

Managing online communities:

1. Develop and get agreement on the purpose of new professional and specialist online communities of practice.
2. Set up online communities using the most appropriate platforms and platform features
3. Helping to keep the Online Heritage Communities Directory up to date
4. Developing plans and strategies for new and existing online communities to get specialists and professionals to engage with them
5. Actively participate in multiple online forums in ways that encourage engagement and sharing of specialist and professional knowledge, while complying with Historic England policy
6. Monitoring and reporting on the success of different online communities
7. Contributing to ways to integrate the use of online communities with other ways of sharing knowledge and supporting performance, such as training, eLearning, publication of guidance
8. Engaging with colleagues, teams and departments across Historic England who are involved in specialist and professional training and knowledge sharing.

Working with others:

1. Engaging with colleagues, teams and departments across Historic England who are involved in specialist and professional training and knowledge sharing.
2. Contributing to the use of online communities by a variety of teams and colleagues within and outside Historic England
3. Supporting partnership working with external professionals from the public and private sector.
4. Learning to work in a responsive, timely manner, reacting efficiently within your team.

Information Technology:

1. Using our own IT systems for day to day administration, project development, programme management, data communication and archiving tasks
2. Using Microsoft Office 360 products including Outlook, Word, Excel and PowerPoint
3. Use of the Knowledge Hub platform for digital community management. Knowledge Hub uses an open source software called Liferay.
4. Opportunities to learn about many other online community management platforms

How To Apply

If you’re interested in applying for this opportunity, click the button below to find out more and apply.