How To Become A Members Club Host
A Members Club Host is the first person you’ll meet in a Members Club. It’s all about the 5 star service!
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Learn more about becoming a Members Club Host
A Host is the first point of contact for members and guests in a Members Club, which makes you responsible for delivering 5 Star first impressions to members and their guests – that’s no small task!
A Host will also typically be responsible for handling reservations & bookings, seating arrangements, queries, taking payments, and overall creating a relaxing setting for guests to enjoy their time in.
How much money can you earn as a Members Club Host?
These LMI Job Trends give you a sneak peek of how much you could earn starting out for this career, and how much your salary could grow with experience.
Salary guide for Members Club Host jobs
A salary in this role can range from £28,000-£35,000, depending on the venue. Hosts are commonly included in the ‘tronc’ – a system where tips are shared evenly amongst staff, often in addition to a package of benefits that may include perks such as staff meals, recommend a friend bonus schemes, training programmes, private medical insurance, and social events.
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Skills you need to become a Members Club Host
Useful skills to put in your CV:
- A welcoming character that everyone can get along with.
- The ability to think quickly and appropriately handle challenging situations.
- Strong organisational skills.
- The ability to handle several tasks at the same time.
- A high level of technological literacy – must be comfortable using relevant software for bookings, seating plans, etc.
Top Skills-boosting Tips
Having great customer service and a friendly and respectful personality is crucial to being an excellent host and providing guests with consistently high quality, memorable service.
How Do You Get These Skills?
Vocational qualifications and work experience will help you build these skills over time.
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What Qualifications & Training Do You Need For Members Club Host Careers?
School, College And Training
Though this may not be the case for some clubs, typically there are no specific academic qualifications needed for entering work as a members club host, although the following qualifications will help your application to stand out:
- A higher education qualification such as a bachelor’s degree.
- Short course/BTEC qualifications from courses focused on hospitality.
Hospitality Apprenticeships
If you want to get straight into a role and don’t have directly relevant qualifications or experience, you can train on the job and earn money at the same time by taking an apprenticeship in hospitality.
These are available at different levels. After gaining some experience you could take the:
- Level 1/2 Hospitality NVQ/SVQ
- Level 3 Hospitality supervisor advanced apprenticeship
- Level 4 Hospitality manager higher apprenticeship
Once you are ready, the GOV.UK Find an Apprenticeship service can help you to find suitable positions.
What experience do you need to be a Members Club Host?
The following experience can be useful:
- Previous experience as a host in a member’s club.
- A year or more’s experience in a similar role may be considered. What qualifies as a similar role could be a number of Front of House positions whereby delivering a high standard of customer service is the first priority.
- Candidates with experience as a receptionist in hospitality environments could potentially be additionally desirable as there is a significant crossover between the duties of a receptionist and that of a host.
Who Can Help?
Many professional bodies also offer a range of training opportunities, including activities that count towards continuing professional development (CPD). Find out more below:
- Hospitality Guild – lists training courses including college-based qualifications and apprenticeships, regulation and licensing courses, and CPD options.
- Institute of Hospitality – offers a range of hospitality-related qualifications, professional development workshops, webinars, online courses and networking events.
- UKHospitality – hosts various events across the year and provides publications and resources for members.
Career Progression
With time and experience, you can move in different directions – for example, you could become a head wine buyer, and focus on the sales side of wine, rather than the hospitality side of helping guests.
You could work to become the owner of a Members Club, or become a hotel manager in time – your understanding of five star service can take you in all kinds of career directions.
What Does A Members Club Host Do?
Example daily job responsibilities
- Processing reservations over the phone & in person in a speedy yet courteous manner.
- Managing seating plans to ensure the space in the club is used appropriately to maximise comfort and efficiency.
- Answering a variety of guest queries.
- Providing ad-hoc support to teammates where necessary.
- Performing opening and closing duties.
- Welcoming members and guests to the club and creating an inviting atmosphere.
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How To Find Members Club Host Jobs: Next Steps
To find jobs for young people in this role, search on job boards for jobs with these words like these in the title:
- Hospitality apprenticeships
- Hospitality graduate schemes
You can also take a look at our database of local opportunities to see if there are any relevant jobs, work placements, or careers events and workshops to help you get started.
Get Into Hospitality Careers With Youth-Friendly Employers
These employers and organisations are here to help. They care about your potential and desire to learn, not just your qualifications and experience. They may be able to offer traineeships, apprenticeships, graduate schemes, first jobs, careers advice, wellbeing support and much more.
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