Career guide with VIDEO – Breakfast supervisor

The Breakfast Supervisor is responsible for running the floor and ensuring that all of the food and beverage service standards are upheld to the highest degree. They will need to have the passion, dedication and vision to inspire other employees in providing impeccable service to guests.

Watch the video on How to become a Breakfast Supervisor

Responsibilities in this role include but are not limited to:

• Supervises front of house staff during breakfast service
• Communicates the restaurant’s vision to all team members and leads by example
• Reinforces the O&B values daily and fosters our O&B culture and inspires the team with his/her exciting vision
• Regularly monitor and achieve the O&B points of technical service and points of restaurant details
• Builds and maintains relationships with guests, team members and senior management alike
• Follow bar, beverage and wine control procedures exactly
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrates high personal integrity, business ethics and takes every opportunity to promote the restaurant
• Assists with recruitment, selection, training and development initiatives as well as coaching and performance management
• Uses conflict/resolution and problem solving skills
• Assists with sales, managing inventory, budgeting and scheduling
• Perform additional duties as assigned or required
• To ensure that expectations are exceeded at all times in all areas of F&B
• To support the operational teams in delivering exceptional standards in the restaurant, and C&B.
• Remaining hands on within this busy food and beverage operation, overseeing Breakfast
• To ensure that all events are run to our agreed standards
• To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• To work as part of a team and to constantly evaluate, train and improve the experience of our guests
• To support the welfare and motivation of the Food and Beverage teams
• To support the SOP’s for your area that can form a training manual for new recruits.
• Establish and maintain effective employee relations across departments
• Attend regular team meetings ensuring a strong and clear flow of communication at all times
• To optimise opportunities to hit and exceed budgeted targets
• To encourage up selling and on selling to optimise revenue
• To liaise with sales daily to improve communication & charging of events
• To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between sales to ensure effective, efficient and wholly beneficial operations for both staff and guests alike

Salary

Your earning potential as a Breakfast Supervisor depends on your skills and the style of the hotel, so you could be earning anything between £10 to £14.50 an hour if you are based in London. Many employers offer perks such as complimentary meals whilst on duty, complimentary car parking, discount schemes, discounted room prices and discounts on food and beverage.

Working hours

This role typically operates with a 8 hour shift work pattern, but this will vary depending on the hotel and the size of the team.

What entry qualifications and training do you need?

Useful knowledge includes:

• A degree or diploma in Hospitality is an asset
• General knowledge of financial reports
• Strong leadership skills
• Ability to present and conduct briefings and meetings
• Knowledge and passion for food and wine by setting the service example by leading the way we interact with guests

What experience do you need to be a Breakfast Supervisor?

Valuable experience for this role entails the following:

• Experience of supervising and guiding others
• Previous restaurant supervisory or management experience in a similar environment
• Previous experience from a similar luxury environment

What skills do you need to be a Breakfast Supervisor?

Looking into acquiring the following skills if you do not already possess them would put you in good stead when applying for a role:

• Professional and proactive approach to guest service
• The ability to work under pressure and to multi task
• Good food and beverage knowledge
• Have a passion for all things food and beverage
• Possess a strong understanding of the high standards that are demanded from a luxury establishment
• Have a creative mind with a passion and respect for the provenance of food
• Relish the pressure of a busy restaurant environment
• Proven team building skills
• Ability to build and nurture relationships with both guests and employees
• Exceptional communication skills with all levels of the organization
• Are very hands on and motivates