This vacancy is for an Apprentice Optical Assistant based in Portishead, Bristol. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimetre to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Desired skills
A good communicator and be willing to be part of a team supporting each other
The ability to make decisions and use their own initiative
Have strong organisational skills, as well as having a caring nature and be comfortable talking to customers at all levels and ages
Personal qualities
The ability to work as an individual as well as part of a team and be respectful to team members at all times
Be an excellent communicator at all levels, via telephone and face to face. Be able to use their own initiative
Desired qualifications
A minimum of two GCSE at grade 3 (grade D) or above in maths and English is required
For more information on this job opportunity click here.
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