The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Service Advisor. But what does a Vehicle Service Advisor actually do? The Vehicle Service Advisor role varies slightly by the employer, based upon the specific needs to the location. The below explanation is, therefore, a guide to support you in understanding what the role might entail. A Vehicle Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations.
Desired skills
Excellent communication & listening skills
Problem solver and have attention to detail
Practical
Be very safety conscious
Be patient & well organised
Comfortable with the use of up to date information technology
The ability to work as part of a team, supporting a number of colleagues
Personal qualities
Willingness to learn
Team working/working with others
Motivation for the role/automotive and engineering interest
Personal responsibility and career ownership
Problem solving
Desired qualifications
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English. Predicated grades are accepted.
‘Equivalent’ grades include:
BTEC first diplomas and certificates
OCR Nationals
Key skills Level 2
NVQ’s
Functional skills Level 2
Weekly wage
£172.00
Working week
Monday – Friday, 8:30 am – 5:30 pm, however each of our dealers will have different requirements. Shifts to be confirmed.
Total hours per week: 40.00
Expected duration
12 months
Apprenticeship level
Intermediate
Level 2 (GCSE)
Positions
1 available
Address: Horsham Road, Littlehampton, BN17 6DN
Closing date: 01 November 2021
For more information on this job opportunity click here.
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