Customer Service Advisor Apprenticeship At Yeomans Vauxhall: #CreateYourFuture

The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Service Advisor. But what does a Vehicle Service Advisor actually do? The Vehicle Service Advisor role varies slightly by the employer, based upon the specific needs to the location. The below explanation is, therefore, a guide to support you in understanding what the role might entail. A Vehicle Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations.

Desired skills

  • Excellent communication & listening skills
  • Problem solver and have attention to detail
  • Practical
  • Be very safety conscious
  • Be patient & well organised
  • Comfortable with the use of up to date information technology
  • The ability to work as part of a team, supporting a number of colleagues

Personal qualities

  • Willingness to learn
  • Team working/working with others
  • Motivation for the role/automotive and engineering interest
  • Personal responsibility and career ownership
  • Problem solving

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English. Predicated grades are accepted.

‘Equivalent’ grades include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key skills Level 2
  • NVQ’s
  • Functional skills Level 2
  • Weekly wage

    £172.00

  • Working week

    Monday – Friday, 8:30 am – 5:30 pm, however each of our dealers will have different requirements. Shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Positions

    1 available

Address: Horsham Road, Littlehampton, BN17 6DN

Closing date: 01 November 2021

For more information on this job opportunity click here.

Discover Youth Friendly Employers

Email us at info@youthemployment.org.uk or call 01536 513388.