This is a great time to join GamCare as they celebrate their 25th anniversary. Apply now to become a Clinical Administrator in London and #CreateYourFuture.
Interviews will take place online via video conference – between 11th and 15th July 2022.
About the opportunity
GamCare are recruiting a Clinical Administrator within their Clinical Services Team which is a brilliant opportunity for someone who is a confident communicator, works collaboratively, has a can-do attitude, and enjoys being part of a small team.
The Clinical Administrator is pivotal in the Clinical Services Team, you will be creating and delivering proactive and comprehensive administration support while working under the coordination of the Senior Administrator to support the clinical administration team on a range of administrative tasks.
As the successful candidate you’ll have responsibility for data and information tasks for a treatment service or a number of treatment services, to support effective data inputting, quality and reporting.
Key Responsibilities
- Provide day to day administration support to treatment services, managers, and staff
- Monitor and manage inbound referrals to the service
- Organise calendars, diaries and meetings across multiple teams and staff members
- Set up external meetings and events for teams, booking and preparing rooms, resources and liaising with outside agencies
- Provide support to treatment team to undertake follow-up with clients
- Book in and reschedule client appointments where needed
- Undertake satisfaction surveys with clients
About you
As the successful candidate you’ll be required to proactively complete tasks and projects, gathering information, responding to enquires and work with internal and external stakeholders. Your prior experience in an administrative role means you will be competent in organising calendars, diaries and meetings across multiple teams.
With demonstrable experience of managing multiple stakeholders in a dynamic organisation you will have honed your skills in operational support and administration which will have given you the tools to update spreadsheets, populate reports, case management systems and databases along with supporting the creation of process maps and guidance documents.
Benefits
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous Pension Scheme -we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme –24-hour support
- Cycle to Work Scheme
Working Pattern
GamCare’s standard working pattern is Monday to Friday, 9am to 5pm, however we operate under a flexible working policy so working hours are open to negotiation as the treatment services run from 9am to 8pm Monday to Thursdays and 9am to 5pm on Fridays.
For this job, you will need to have a confidential space within your home to work from, and a stable internet connection.Successful candidate will be required to attend monthly in-person team meeting and any in-person additional training or meetings as required.
How to apply
To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to recruitment@gamcare.org.uk.
For any further information on the role please contact recruitment@gamcare.org.uk and the team will be happy to help.
